TERMS OF USE

Welcome to OSO Deals,

These Terms of Use (hereinafter referred to as the “Terms” or “Member Terms” or “Terms & Conditions”) shall govern the relationship between Octopus Boo FZE L.L.C, having its registered office at Business Centre, Sharjah, Publishing City Free Zone, United Arab Emirates (hereinafter referred to the “Company” or “OSO Deals” or “Us” or “Our” or “We”) and you (hereinafter referred to “You” or “Your” or “User” or “Users” or “Customers”) and shall also govern your use of www.osodeals.com/, and its related mobile application, namely “OSO DEALS” (hereinafter collectively referred to as the “Website” or “Site” or “App” or “Platform”).

 

This electronic record is generated by a computer system and does not require any physical or digital signatures.

 

Your license and use of our mobile application is governed by EULA, and your conditions of purchase are governed by Terms of Purchase & Refund Policy. Additionally, how we collect, use, store, share and transmit your data is governed by our Privacy Policy statement and Cookie Policy. These Terms of Use shall be read in conjunction with Disclaimer, EULA, Terms of Purchase & Refund Policy, our Privacy Policy statement. In case you are a Vendor, please refer to Vendor Terms as available on our Site.

 

By accessing or using or registering on our Site/App, or by purchasing subscription or availing the services through our Platform in any way or by clicking on a button or taking similar action to signify your affirmative acceptance of these Terms, you hereby represent that:

1. You have read, understood, and agreed to be bound by these Terms and any future updates and additions to these Terms, as published from time to time at the Website.
2. You are of sound mind, competent to contract and are at least of the age of majority as per the laws of the jurisdiction in which you reside, in order to form a binding contract with us. In case you are not of the age of majority, then you must have the permission of your lawful guardian to use and access our Platform and any deals through it.
3. We must not have previously disabled your account for violation of law or any of our policies.
4. You agree, understand and acknowledge that the we are an online platform that enable you to avail offers of third-party vendors (“Vendors”), and as such we are only a facilitator between you and such third-party Vendors whose deals are listed on our Platform, and we cannot be a party to or control in any manner any transactions on or off the Platform, or your interaction with the Vendors outside of the Platform. Accordingly, the contract of sale of product or service shall be a strictly bipartite contract between you and such third-party Vendors.

 

1. Accounts, Passwords and Security

1. Account Registration: To access most parts of our Platform, and to avail various services, you might be required to register and create an account with us. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information about yourself. As part of the registration process, you will create a username, password and an account. 
2. Social Media Signup: You also have an option of signing up using social media accounts, such as Google and Facebook. In case, you chose to sign up using any of the social media account, you will be re-directed to the website of such social media account, and therefore, in addition to our policies, you will also be subject to the terms and privacy policy of such social media website. Please make sure to read them.
3. Security: You are solely responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your account, including, without limitation, all actions by sub-users registered under your account. You agree to (a) immediately notify us of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. We cannot and will not be liable for any loss, damage or other liability arising from your failure to comply with this Section or from any unauthorized access to or use of your account.
4. Inaccurate Information: If we have reasonable grounds to suspect that any of the information submitted by you is untrue, inaccurate, outdated, or incomplete, we may terminate your account, and refuse current or future use of any or all of the Services.

 

1. Use of the Site

1. Allowed uses:

1. Directions of Use: You must follow any and all guidelines or policies or directions of use as associated with each of the services on the Site.
2. Vendors specific Terms: Whenever you wish to avail any deal from a Vendor, the terms and conditions of such Vendor will apply. You are required to read and agree to those terms. OSO Deals has no control over such terms of the Vendor, and you are required to take up any dispute directly with the Vendor itself. We expressly disclaim any liability in respect of the loss suffered by you due to the action or inaction of the Vendors, arising out of their terms, or otherwise.
3. Information: Whenever prompted, you must provide us with the correct, accurate and updated information.
4. Material: For the purposes of these Terms, “material” shall mean any text, video, graphics and sound material, published on the Website, whether a copyright of OSO Deals, Vendors, its licensors or any third party. You are not allowed to download or print the material, or extracts from it, in a systematic or regular manner or otherwise so as to create a database in electronic or paper form comprising all or part of the material appearing on the Website. You must not reproduce any part of the Website or the material or transmit it to or store it in any other website or disseminate any part of the material in any other form, unless we have indicated that you may do so.

 

1. Restricted uses:

1. You cannot create multiple accounts, without our express permission.
2. You can’t impersonate others or provide inaccurate information. 
3. You can’t raise or comment or write feedback on any political, racist or such other issue which effect’s a person, community or society.
4. You shall not make any defamatory or denigrating statement(s) about OSO Deals, or our brand name or domain name used by OSO Deals, or otherwise act in any manner that might tarnish the reputation or standing of OSO Deals or Vendors on the Platform or otherwise tarnish or dilute any of OSO Deals’ trademarks, service marks, trading name, or the goodwill associated with them.
5. You must not misuse or interfere with the Services or Platform or try to access them using a method other than the interface and the instructions that we provide. You may use the Services only as permitted by law and as per the directions provided by us. Unless otherwise expressly stated, you may not access or reuse the Services, or any portion thereof, for any commercial purpose.
6. You must not:

• republish material from this Website;
• sell, rent or sub-license material from the Website;
• show any material from the Website in public without our consent;
• edit or otherwise modify any material on the Website (other than editing your own information as per the method provided);
• reproduce, duplicate, copy or otherwise exploit material on our Platform for a commercial purpose; or
• redistribute material from the Website, except for content specifically and expressly made available for redistribution with our written consent and according to our terms;
• infringe or violate our Intellectual Property Rights or Intellectual Property Rights of our licensors, Vendors or any third party;
• We reserve the right to restrict your access to any areas of our Platform, or indeed our whole Platform, at our discretion.

7. You must not use our Platform in any way that causes, or may cause, damage to the Platform or impairment of the availability or accessibility of the Platform; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
8. You must not use our Platform to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
9. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our Platform, without our express written consent.
10. You must not access our Platform strictly for the purpose of building a competitive product.

 

In case of your violation or non-compliance of any of the terms mentioned in this Terms of Use, we reserve the right to suspend or terminate your account or your access to the Platform or our services, at our sole discretion.

 

You may be able to rate the services you avail from the Platform, share your experience and provide a feedback or review. In such case, you shall provide your honest and true feedback and opinion. You agree not to post anything or perform any act that is deemed to be abusive, derogatory, political, immoral, unlawful, inappropriate, objectionable, or that infringes on any third-party rights. We reserve the right to delete or not display your feedback, at our sole discretion.

 

This Website, its trademark, trade name, logo, design, features, its content and services listed on it shall remain the sole property of the OSO Deals or its Vendors, as the case may be. Your use of or access to this Platform shall not in any way transfer or assign to you any ownership or other proprietary rights in or to this Website, or any content published by us or our licensors or third parties. This Website, and the content, including but not limited to the trademark, logo, copyright, design, layout, typography, underlying HTML, Java scripts, text, audio clips, video clips and graphics, and in the expression of the information contained herein, whether as a compilation or otherwise is protected by relevant Intellectual Property laws, rules and regulations. Trademarks, trade names and designs appearing on this Website are the exclusive property of, or are licensed to the OSO Deals and are protected. No use of a trademark, trade dress, trade name or design appearing on this Website may be made without the prior written permission of OSO Deals.

 

While using our Platform, you will come across several deals (Buy-on-get-one and discounted offers). Please note that these offers and deals are posted by our third-party Vendors. Whenever you will click on such deals and offers, you will be able to read their detailed terms. You hereby understand and acknowledge that OSO deals has no control over such Vendors or their deals. While we reserve the right to review their deals and offers, there is a likelihood that the information or content posted in it might be inaccurate, incomplete, delayed, misleading, illegal, offensive or otherwise harmful. Please read our detailed Disclaimer posted on the App/Site.

 

1. Reservation of Right

1. OSO Deals is under no obligation to pre-screen any offer or deal posted by third party Vendors or validate the authenticity or genuineness of the offer or deal. However, OSO Deals may at its discretion and/or in accordance with applicable law or on receipt of claim or order, may voluntarily take down any such offer or deal available on the Platform and if OSO Deals determines that any offer or deal is in violation of our Vendor Terms, OSO Deals may remove such offer or deal from the Platform without notice. Such actions do not in any manner negate or dilute OSO Deals’ position as an intermediary or impose any liability on OSO Deals with respect to deal or offer posted/listed by the Vendors on the Platform.
2. OSO Deals reserves the right to cooperate fully with governmental authorities, private investigators, injured third parties in the investigation of any suspected criminal or civil wrongdoing and/or any third parties alleging a claim against the Vendor. 

 

You understand that we are merely an intermediary, we do not have a control over the Vendors or the deals on our Platform, and are in no way responsible for the act and conduct of the Vendors. Therefore, we have es

1. Please carefully read the terms and conditions of each deal that you wish to purchase;
2. You need to enter our correct coupon code before purchasing the deal or offer from the Vendor; Coupons presented after the purchase may not be valid;
3. The offers/ deals are non-transferable, and it must be linked to the account signed up with;
4. The offers/deals cannot be clubbed with any other third party offers in the market;
5. For any deals, where you are expected to travel or arrive at a particular location of the Vendor (for example, a hotel, restaurant, etc.), you should book a prior appointment/reservation, and then you shall contact the Vendor or their designated representatives before leaving for such destination or location;
6. Prior to placing the order with the Vendor, the user will need to identify itself as a OSO Deals member, and then place the order and present the QR Code or the coupon code number;
7. You should use your reasonable judgment before entering into any transaction with such third-party Vendors;
8. You should only avail the deals that the applicable law in your jurisdiction permits. A deal that may be legal in one country, may not be so in the other;
9. You should share your private and confidential information carefully, and should share them only if strictly necessary. Remember, we are not responsible for any personal data that you share with third party Vendors; and
10. All deals are subject to prevailing guidelines of the appropriate governmental authority. You must follow all the applicable laws and rules, including covid and vaccination related guidelines and directions. 

 

In order to see what data we collect and how we use or store or share such data, please refer to the detailed Privacy Policy statement available on our Website. 

 

The Website might contain links to third-party websites, products and services. For example, the Website contains the deals and offers provided by third-party Vendors. Such third-party links are not under the control of OSO Deals, OSO Deals does not verify these, and OSO Deals is not responsible for any such third-party links. OSO Deals provides access to these third-party links only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to third-party links. You shall use all third-party links at your own risk, and should apply a suitable level of caution and discretion in doing so. Whenever you click on such links, you are taken to such third-party website, and you get out of the jurisdiction of our Platform. Therefore, you shall be governed by the terms of use, privacy policy and other policies of such third-party websites and we suggest that you read those policies. In case of any damage due to such action of third-party links, OSO Deals shall not be responsible.

 

When you sign up for a new account on our Platform, you may be provided with some limited complementary free coupon codes to explore the deals on our Platform. In order to avail all the deals, you are required to purchase one of our Subscription plans, after which you will be entitled explore and use coupons of all the deals available on the Platform for your Subscription period.

 

You, either alone or through a partner, company or joint-ventures, shall not make any efforts to solicit any of our Vendors, either directly, or indirectly, in an attempt to receiving the deals by circumventing us. You will also immediately inform us of any attempts made by any of our Vendors to directly provide deals to you by circumventing us. This Section shall survive the termination or expiration of these terms or our relationship.

 

1. Disclaimer

1. We are an intermediary platform that connects Vendors with the users. You acknowledge and undertake that you are accessing the services on the Platform and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the Platform with the Vendor. Please read our detailed Disclaimer statement posted on our Site/App.

 

1. Limitation of Liability

1. We and our Vendors will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control.
2. In case you avail services while accessing the Platform, that is supported and/or provided by third party Vendor(s), for all such services your contracting entity will be such third-party Vendor(s), as the case may be. OSO Deals disclaims all liabilities for any claims that may arise pursuant to your use of services provided by such third-party Vendors.
3. To the maximum extent permitted by law, in no event shall OSO Deals (or our licensors or affiliates) be liable to you or any third party for any damage, lost profits, lost data, costs of procurement of substitute products or services, or any indirect, consequential, exemplary, incidental, special or punitive damages arising from or relating to these terms or your use of, or inability to use or purchase from, the site/App, even if OSO Deals has been advised of the possibility of such damages. Access to, and use of, the Site is at your own discretion and risk, and you will be solely responsible for any damage to your device or computer system, electric vehicle or loss of data resulting therefrom.
4. To the maximum extent permitted by law, notwithstanding anything to the contrary contained herein, our liability to you for any damages arising from or related to these Terms (for any cause whatsoever and regardless of the form of the action), will at all times be limited to amount of your Subscription. The existence of more than one claim will not enlarge this limit. 

 

You acknowledge to defend, indemnify and hold OSO Deals, its affiliates, subsidiaries, directors, officers, employees, agents, partners, and any other licensors (hereinafter referred to as “Indemnified Party”) harmless from and against any claim, disputes, fine, liability, demand or expense, including reasonable attorneys’ fees, made by a third party, relating to, or arising from:

1. Your violation of any third-party right, including without limitation to any right to privacy, publicity rights, defamation or intellectual property rights;
2. Your wrongful or improper use of the services, Platform;
3. Your violation of any applicable laws, rules or regulations or any other applicable law through or related to the use of our services;
4. Your violation of these Terms or any other policy of OSO Deals as associated with our services;
5. The indemnifications set forth above will survive the termination or expiration of these Terms and/or your use of our services.

 

1. Transaction and Disputes between you and Vendors

1. OSO Deals is merely a facilitator and is not and cannot be a party to or control in any manner any offers or deals or transactions of sale or purchase, between the Vendors and you.
2. When a service is availed or product is purchased through the deal available on the Platform, the same will be governed by the bipartite contractual arrangement entered into directly between the buyer and the Vendor. Buyer agrees that OSO Deals cannot and does not confirm each Vendor’s purported identity. OSO Deals encourages Buyers to exercise discretion and caution while dealing with any Vendor.
3. For any deal, OSO Deals does not represent either the Vendor or the buyer in specific transactions. OSO Deals does not control and is not liable to or responsible for the quality, safety, suitability of services, products, lawfulness or availability of the services offered for sale through the deals, or the ability of the Vendor to complete a sale or the ability of Buyers to complete a purchase. OSO Deals does not implicitly or explicitly support or endorse the sale or purchase of any service or product on the Platform. At no time shall any right, title or interest in the service or product sold through or displayed on the deals of Platform vest with OSO Deals nor shall OSO Deals have any obligations or liabilities in respect of any transactions on the Platform.
4. User acknowledges that it is fully assuming the risks of conducting any purchase and sale transactions (hereinafter referred to as “Transaction Risk”) in connection with using the Platform, and that it is fully assuming the risks of liability or harm of any kind in connection with subsequent activity of any kind relating to services that are the subject of transactions using the Platform. User acknowledges and undertakes that it is transacting on the Platform at its own risk and is using its best and prudent judgment before entering into any transactions through the Platform.
5. OSO Deals shall neither be liable nor responsible for any actions or inactions of the User nor any breach of conditions, representations or warranties of the services or products and hereby expressly disclaims any and all responsibility and liability in that regard. OSO Deals shall not mediate or resolve any dispute or disagreement between Buyer and the Vendor of the service/product.
6. In the event that any User has a dispute with any party to a transaction, such User agrees to release and indemnify OSO Deals (and our agents, affiliates, directors, officers and employees) from all claims, demands, actions, proceedings, costs, expenses and damages (including without limitation any actual, special, incidental or consequential damages) arising out of or in connection with such transaction. 
7. User hereby further agrees, acknowledges and confirms that in case of any dispute, User’s only recourse will be against the Vendor and we will not be made a party to any such issue and/or dispute between the Vendor and the user.

 

1. Governing Law and Dispute Resolution

1. Governing Law: The Terms and any dispute arising out of or relating to the same will be governed by applicable laws of Dubai, UAE. 
2. Exclusive Jurisdiction: All disputes must first be attempted to resolved amicably, failing which, such controversy, conflict or dispute shall be finally settled by bringing it before the appropriate courts situated in Dubai, UAE.

 

When you use the Website or send emails to OSO Deals, you are communicating with us electronically. You consent to receive electronically any communications related to your use of this Website. OSO Deals will communicate with you by email, SMS, WhatsApp, phone call or by posting notices on this Website. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. We may give notice by means of a general notice via electronic mail to your email address as available with us. If you want to give a notice to us, you can do so by dropping an electronic mail to support@osodeals.com.

 

1. Miscellaneous

1. Severability: If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions of these Terms will continue in full force and effect.
2. Waiver: Our failure to insist on or enforce strict performance of these Terms of Use shall not be construed as a waiver by us of any provision or any right that we have to enforce these Terms and nor shall any course of conduct between OSO Deals and you or any other party be deemed to modify any provision of these Terms.
3. Survival: Notwithstanding any other provisions of these Terms of Use, or any general legal principles to the contrary, any provision of these Terms of Use that imposes or contemplates continuing obligations on either party shall survive the expiration or termination of these Terms of Use, for any reason whatsoever.
4. No Third-Party Beneficiaries: Except as otherwise expressly provided in these Terms of Use, there shall be no third-party beneficiaries to these Terms.
5. No Assignment: You may not assign these Terms of Use (or any rights, benefits or obligations hereunder) by operation of law or otherwise without the prior written consent of OSO Deals, which may be withheld at OSO Deals’s sole discretion. Any attempted assignment that does not comply with these Terms of Use, shall be null and void. 
6. Entire Agreement: The Terms, together with Disclaimer, Terms of Purchase and Refunds, EULA, Privacy Policy and Cookie Policy, along with any additional terms and conditions incorporated herein or referred to herein constitute the entire Agreement between OSO Deals and you, relating to the subject matter hereof, and supersedes any prior understanding or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on our Platform.
7. Force Majeure: OSO Deals, its associates and its Vendors will be excused from performance for any period during which, and to the extent that, such party or any subcontractor is prevented from performing any obligation or service, in whole or in part, as a result of causes beyond its reasonable control, and without its fault or negligence, including without limitation, acts of God, strikes, lockouts, riots, acts of terrorism or war, epidemics, communication line failures, power failures and government-imposed lockdowns or similar restrictions.
8. Updates to these Terms: We may add to or change or update these Terms at any time, from time to time, entirely at our own discretion, with or without any prior written notice. You are responsible for checking these Terms periodically. Your use of the Site after any amendments to the Terms shall constitute your acceptance to such amendments.

 

In the event you have any grievance regarding anything related to these Terms, Disclaimer, EULA, Terms of Purchase & Refund or our Privacy Policy statement, or with any content or service of OSO Deals, in that case you may freely write your concerns to the Grievance Officer to: -

Name: OSO DEALS 

Email Subject: Grievance 

Email: support@osodeals.com

We welcome your questions or comments regarding the Terms. You can write to us via email: support@osodeals.com.

 

 

COUNTRY SPECIFIC TERMS

 

1. Oman

If you are residing in Oman at the time where you use our Site or App, all the above-mentioned terms shall be equally applicable on you and shall have the same force and effect, except to the extent mentioned below.

 

Following part of the above-mentioned terms shall be replaced:

A. The second paragraph of the introduction part of the Terms above shall be replaced by the following:

“These Terms of Use (hereinafter referred to as the “Terms” or “Member Terms” or “Terms & Conditions”) shall govern the relationship between Al Kawadir Al Raayida having its registered office at P.O BOX: 332, P.C.; 116, Muscat, Sultanate of Oman(hereinafter referred to the “Company” or “OSO Deals” or “Us” or “Our” or “We”) and you (hereinafter referred to “You” or “Your” or “User” or “Users” or “Customers”) and shall also govern your use of www.osodeals.com/, and its related mobile application, namely “OSO DEALS” (hereinafter collectively referred to as the “Website” or “Site” or “App” or “Platform”).”

 

B. The Section 17 (Governing Law and Dispute Resolution) of these Terms above shall be replaced by the following:

“17. Governing Law and Dispute Resolution

1. Governing Law: The Terms and any dispute arising out of or relating to the same will be governed by applicable laws of the Sultanate of Oman. 
2. Exclusive Jurisdiction: All disputes must first be attempted to resolved amicably, failing which, such controversy, conflict or dispute shall be finally settled by bringing it before the appropriate courts situated in Muscat, Oman.”

 

Last updated on November 15^th, 2023.